Terms & Conditions of Use

Copyright Alexis Fire Equipment Company, Alexis, Illinois.

PLEASE READ THE TERMS AND CONDITIONS OF USE ("USER AGREEMENT") VERY CAREFULLY.

BY VISITING, BROWSING, ACCESSING, ONLINE ORDERING OR OTHERWISE USING THIS WEB SITE (THE "SITE") OPERATED BY ALEXIS FIRE EQUIPMENT COMPANY, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

These terms and conditions are subject to change without prior notice at any time, in Alexis Fire Equipments sole discretion. By visiting, browsing, accessing, online ordering or otherwise using the Site after a change has been posted to the Site, the user accepts that change. Users should check this Agreement and the Privacy Policy frequently.

The information, documents and related graphics published in this Internet site (the "Information") are the sole property of Alexis Fire Equipment Company or in the case of products listed on the online store, property of the products respective manufacturing company. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; (4) no graphics available from this Internet site are used separate from accompanying text; (5) Information is does not portray Alexis Fire Equipment Company, or its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Alexis Fire Equipment logo or other proprietary graphic or trademark without express written permission.


Merchandise store:


Shipping: Shipping and Handling charges are based on the subtotal of your order and the shipping method selected. Special promotions and offers may reduce or eliminate shipping charges, however handling charges may still apply. Additionally we reserve the right to contact you about orders that require special shipping and handling (oversized, bulky, customized, hazardous material, customized product). Specialized shipping may result in higher than normal shipping rates that cannot be calculated through our online shipping calculator. We will contact you with the additional shipping cost BEFORE processing your order. If you do not authorize the additional shipping cost your order will be cancelled at that time and no charges will result. We do not offer international shipping at this time. If you are interested in a bulk international order and need help please contact us. We make every effort to make sure your order is processed and shipped in the most expedient manner possible. Certain items that customization, unique colors, or that are shipped directly from one of our vendors may require additional processing and shipping time. We do our best to notify you of any changes and delays that may occur with your order.
Restriction of sales: Alexis Fire Equipment Company offers a number of products that are intended to be used by authorized law enforcement or firefighting professionals. Proper identification and/or authorization must be furnished when purchasing such items as badges, uniforms, nameplates, emblems, etc. Alexis Fire Equipment company reserves the right to accept or refuse any order.
Territory Based Sales Restrictions: Certain products made available on this on-line store are subject to territory based sales restrictions. These territories are established by an agreement with the original equipment manufacturer (OEM) and sales outside these established territory is not allowed. In the event that an order is placed originating from or shipping outside the territory established by the agreement with the OEM we reserve the right to cancel / recall the order and offer a full refund if any charges are incurred.
Sales Tax: We are required by law to add sales tax to goods shipping into the following states unless provided with a resale/exemption certificate: IL 7.75% or 8.75% if delivery is made in Chicago
Non-Returnable Items: Custom-made items (Badges, Lettering, Certain Clothing, Turnout Gear, Customized Helmets etc.) may not be returned unless the error was due to us. We will do our best to allow you to receive maximum value if you decide to have these custom-made items re-worked, repaired or replaced.
Website Errors: Due to the wide selection of products being offered, there may be occasional errors found on this website including but not limited to pricing issues. We reserve the right to make corrections in the event of a misprint or change. Errors may result in order cancellation.
Pricing Errors: We reserve the right to make corrections in the event of a misprint or change. Pricing errors may result in order cancellation.
Coupon / Promotional Codes: Special pricing discounts offered with coupon / promotional codes may not apply to all products sold on this website. Select products sold on this website have pricing set by an agreement in place with the original equipment manufacturer (OEM). If a coupon / promotional code is applied to these select products by the system in error we will hold the order for 7 business days while we attempt to contact you with the correct pricing. In the event that we do not hear from you after 7 business days we reserve the right to cancel the order. Once you have been contacted with the correct pricing you have the right to either 1) accept the price increase or 2) cancel your order at no charge.
Force Majeure: Alexis Fire Equipment Company shall not be liable for any delay in or impairment of performance due to any event beyond our control including but not limited to Acts of God, riot, flood, fire, labor disruptions or governmental act.

Alexisfire.com Terms and Conditions

No use of any Alexis Fire Equipment Company trademark, trade names, trade dress and products in this Internet site may be made without the prior written authorization of Alexis Fire Equipment Company, except to identify the product or services of the company.

Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of Alexis Fire Equipment Company.

Each person assumes full responsibility and all risks arising from use of this Internet site. The Information is presented "AS IS" and may include technical inaccuracies or typographical errors. Alexis Fire Equipment Company reserves the right to make additions, deletions, or modifications to the Information at ANY time without any prior notification.

Alexis Fire Equipment Company does not review or control third-party sites that link to or from the Site, and is not responsible for the contents of any third-party sites linked to or from the Site.

ALEXIS FIRE EQUIPMENT COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND OR NATURE WITH RESPECT TO THE INFORMATION. ALEXIS FIRE EQUIPMENT COMPANY HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, CREATED BY LAW, CONTRACT OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, TITLE OR NON-INFRINGEMENT. IN NO EVENT SHALL ALEXIS FIRE EQUIPMENT COMPANY BE LIABLE FOR ANY DAMAGES OF ANY KIND OR NATURE, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL (INCLUDING LOSS OF PROFIT) CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE EXISTENCE OR USE OF THIS INTERNET SITE AND/OR THE INFORMATION, REGARDLESS OF WHETHER ALEXIS FIRE EQUIPMENT COMPANY HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES.

No confidential relationship shall be established in the event that any user of this Internet Site should make any oral, written or electronic response to Alexis Fire Equipment Company (such as feedback, questions, comments, suggestions, ideas, etc.). Such response and any information submitted therewith shall be considered non-confidential, and Alexis Fire Equipment Company shall be free to reproduce, publish or otherwise use such information for any purposes whatsoever including, but without limitation too, the research, development, manufacture, use or sale of products incorporating such information. The sender of any information to Alexis Fire Equipment Company is fully responsible for its content, including its truthfulness and accuracy and its non-infringement of any other person's proprietary rights.

Finally, by accessing the Alexis Fire Equipment Company web site and using the information therein available and/or by purchasing any products or services made available through this Site, you agree with Alexis Fire Equipment Company, its service providers, agents, employees, successors, assigns, affiliates, parents, subsidiaries and any content provider of goods or services on this Site or through any other associated activity, that ANY CLAIM OR DISPUTE UNDER THE USER AGREEMENT AND ANY CLAIM OR DISPUTE THAT YOU MAY HAVE AGAINST ANY OF THESE PERSONS OR ENTITIES, WHETHER RELATED TO THE DESCRIBED TRANSACTIONS OR OTHERWISE, INCLUDING THE ENFORCEABILITY OF THIS ARBITRATION AGREEMENT, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION. Hearings shall be held as provided and if any In-person Hearing is required, it shall be held in Galesburg, Illinois. Each party shall bear its own cost of any legal representation, discovery, or research required to complete arbitration.

Unless otherwise noted, product names, descriptions and labeling are of U.S. origin. All products may not be available in all countries. If you disagree with any of the terms and conditions of use, please do not visit, browse, order online, access or otherwise use the Alexis Fire Equipment Company Site.

Please be sure to review our Privacy Policy which may also influence your usage of this site.